John Comana sat at his desk, headache pumping and a queasy feeling in his stomach. “I’ll take responsibility!” he’d volunteered. Now it didn’t seem such a smart move.
He, like many other corporate officers, has discovered that there are many different facets to environmental and social responsibility and although John Comana may be fictional, the headache is a very real one for many businesses.
No firm guidance exists on what corporate responsibility is, which activities should be measured or how data should be presented.
Instead there is the simple regulatory requirement that there must be analysis of “environmental … social and community issues”, including an appropriate measure of the company’s performance.
[Read more…] about Standards Schemes and Certificates
I can think of a couple of reasons why you might decline somebody’s custom: but only people that you no longer wanted to have as customers. You surely wouldn’t refuse to serve those people you do want to retain or exclude them from your corporate communications.