{"id":43063,"date":"2012-12-14T15:23:05","date_gmt":"2012-12-14T16:23:05","guid":{"rendered":"http:\/\/www.corporate-eye.com\/blog\/?p=43063"},"modified":"2021-01-07T19:10:55","modified_gmt":"2021-01-07T18:10:55","slug":"94-of-consumers-think-businesses-should-give-back","status":"publish","type":"post","link":"https:\/\/www.corporate-eye.com\/main\/94-of-consumers-think-businesses-should-give-back\/","title":{"rendered":"94% of Consumers Think Businesses Should Give Back"},"content":{"rendered":"

\"businessConsumers are more likely to reward businesses and brands that give back to the community and world through charitable donations and socially-conscious initiatives. According to research from Cone Communication and Echo Research (infographic from Zendesk, no longer available)<\/em>, 94% of consumers think businesses should do more than make money. Businesses and brands should give back.<\/p>\n

Specifically, consumers think businesses have a range of resources available to them, which those businesses should use to positively impact global issues. This isn’t an isolated sentiment. Over 10,000 consumers in 10 countries were surveyed, and the consensus was clear — consumers expect businesses to give back. Businesses that do can gain loyal customers. 47% of survey respondents indicated they are more likely to be loyal to a company that supports social and environmental causes, and 53% indicated they are more likely to recommend those companies and brands to other people.<\/p>\n

It’s important to note that while there are specific causes that consumers are passionate about and believe that companies should support in order to drive changes (see the infographic below for the details), consumers also want companies to make internal changes to positively affect social and economic causes. According to the participants in this study, consumers most want companies to:<\/p>\n