{"id":3771,"date":"2009-01-29T09:15:15","date_gmt":"2009-01-29T09:15:15","guid":{"rendered":"http:\/\/www.corporate-eye.com\/?p=3771"},"modified":"2021-01-05T15:09:23","modified_gmt":"2021-01-05T14:09:23","slug":"shaping-the-employer-brand","status":"publish","type":"post","link":"https:\/\/www.corporate-eye.com\/main\/shaping-the-employer-brand\/","title":{"rendered":"Shaping the Employer Brand"},"content":{"rendered":"<p>Recap:  <a href=\"http:\/\/www.google.com\">Google<\/a> has slipped from number one (two years running) to a mere number four on <em>Fortune\u2019s<\/em> list of the &#8216;<a href=\"http:\/\/money.cnn.com\/magazines\/fortune\/bestcompanies\/2009\/index.html\">100 Best Companies to Work For<\/a>.&#8217;  Why?  Partly because <a href=\"https:\/\/www.corporate-eye.com\/main\/communicate-employer-brand\/\">companies one through three<\/a> have gotten ahead of them.  But also (according to <em>Fortune<\/em>) because Google has eliminated some &#8216;frills&#8217;&#8211;most notably, afternoon tea and the annual all-expenses-paid ski trip. <\/p>\n<div class=\"pqRight\"><a href=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/fortune.jpg\"><img decoding=\"async\" data-src=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/fortune-280.jpg\" alt=\"Fortune\" title=\"Fortune\" width=\"280\" height=\"251\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 280px; --smush-placeholder-aspect-ratio: 280\/251;\" \/><\/a><\/div>\n<p>Since few companies <em>on earth<\/em> provide afternoon tea to supplement their all-day, all-free offerings of fabulous food\u2014it may be hard to see why this change would be a blow to Google\u2019s reputation.  But as we know, perception trumps reality, and the important point is this:  Once a company has become famous as an endless fountain of goodies, closing the spigot even a little can disrupt that image.  (To see what actually got cut at Google, check out &#8216;<a href=\"http:\/\/money.cnn.com\/galleries\/2009\/fortune\/0901\/gallery.google_perks.fortune\/index.html\">Frugal Google<\/a>.&#8217;)<\/p>\n<p>The <em>Fortune<\/em> rankings <a href=\"http:\/\/money.cnn.com\/magazines\/fortune\/bestcompanies\/2009\/faq\/index.html\">are determined<\/a> primarily by questionnaires sent to employees (sampling at least 400 per company), and there\u2019s no detailed breakout of who-said-what about a particular company.  So a bit of sleuthing was required to get a better picture of Google\u2019s slight downhill slide.  The big surprise (to me anyway): Although Google was number one on the overall list in 2007 and 2008, it didn\u2019t even show up as one of the top companies on the &#8216;perks&#8217; indexed in the Fortune rankings.  The perks evaluated include basic benefits like health care, as well as extras such as child care, sabbaticals, telecommuting&#8211;and Google doesn\u2019t rank high on any of them.<\/p>\n<p>So number-one Google wasn\u2019t actually lavishing its employees with exceptional benefits.  Nope.  The benefits were certainly good enough, but the real perk was ambiance\u2014an idyllic work environment that made employees feel special, valued, and carefully cared for.  To get a full picture of this widely publicized mystique, check out the <a href=\"http:\/\/money.cnn.com\/magazines\/fortune\/bestcompanies\/2007\/snapshots\/1.html\">in-depth exploration<\/a> <em>Fortune<\/em> provided when Google topped the list in 2007.  <\/p>\n<div class=\"pqRight\"><a href=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/google-life.jpg\"><img decoding=\"async\" data-src=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/google-280.jpg\" alt=\"Google\" title=\"Google\" width=\"280\" height=\"198\" class=\"alignnone size-full wp-image-3775 lazyload\" data-srcset=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/google-280.jpg 280w, https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/google-280-150x106.jpg 150w\" data-sizes=\"(max-width: 280px) 100vw, 280px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 280px; --smush-placeholder-aspect-ratio: 280\/198;\" \/><\/a><\/div>\n<p>Yet you <em>won\u2019t <\/em>find a lot of hype over at the Google Careers site.  Google did not (and doesn\u2019t) depict its company as paradise, just as a really nice place to work.  The &#8216;<a href=\"http:\/\/www.google.com\/support\/jobs\/bin\/static.py?page=about.html&#038;about=top10\">Top Ten Reasons to Work at Google<\/a>&#8216; page stresses opportunities to create, participate, and achieve\u2014and although it does mention free food, that\u2019s number 10.<\/p>\n<p>Which brings us to today\u2019s first takeaways:  (1) remember that the Careers site sets up expectations, but (2) don\u2019t forget that visitors bring expectations with them.  Most of last year\u2019s 770,000 applicants for 350 jobs at Google (yes, really) probably came to the Careers site with a pre-formed opinion about what it would be like to work for the company.  Do visitors to your site have a pre-formed opinion?  If so, what is it?  <\/p>\n<p>And if visitors <em>don\u2019t<\/em> have an idea already in mind, then the Careers site will create that all-important first impression &#8230;  <\/p>\n<div class=\"pqRight\"><a href=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/cisco.jpg\"><img decoding=\"async\" data-src=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/cisco-280.jpg\" alt=\"Cisco\" title=\"Cisco\" width=\"280\" height=\"172\" class=\"alignnone size-full wp-image-3779 lazyload\" data-srcset=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/cisco-280.jpg 280w, https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/cisco-280-150x92.jpg 150w\" data-sizes=\"(max-width: 280px) 100vw, 280px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 280px; --smush-placeholder-aspect-ratio: 280\/172;\" \/><\/a><\/div>\n<p>The final takeaway:   perks provide a significant opportunity to shape the employer brand.  They demonstrate the value placed on employees by the company\u2014and that\u2019s the message to keep in mind.   So if you showcase benefits, present them as truly integral to the company culture, not just competitive lures or business obligations.  For a very interesting example, take a look at how Cisco (number five on the <em>Fortune<\/em> list) <a href=\"http:\/\/www.cisco.com\/web\/about\/ac40\/about_cisco_careers_home.html\">weaves its employer brand into a far-reaching corporate vision<\/a>.  <\/p>\n<div class=\"clearall\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Recap: Google has slipped from number one (two years running) to a mere number four on Fortune\u2019s list of the &#8216;100 Best Companies to Work For.&#8217; Why? Partly because companies one through three have gotten ahead of them. But also (according to Fortune) because Google has eliminated some &#8216;frills&#8217;&#8211;most notably, afternoon tea and the annual [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[9,25],"tags":[8249,1209,188],"class_list":{"0":"post-3771","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-best-practices","7":"category-careers","8":"tag-careers","9":"tag-employer-branding","10":"tag-google","11":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shaping the Employer Brand - Corporate Eye<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.corporate-eye.com\/main\/shaping-the-employer-brand\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shaping the Employer Brand - Corporate Eye\" \/>\n<meta property=\"og:description\" content=\"Recap: Google has slipped from number one (two years running) to a mere number four on Fortune\u2019s list of the &#8216;100 Best Companies to Work For.&#8217; Why? 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