{"id":3687,"date":"2009-01-26T10:00:23","date_gmt":"2009-01-26T10:00:23","guid":{"rendered":"http:\/\/www.corporate-eye.com\/?p=3687"},"modified":"2009-01-26T10:00:23","modified_gmt":"2009-01-26T10:00:23","slug":"communicate-employer-brand","status":"publish","type":"post","link":"https:\/\/www.corporate-eye.com\/main\/communicate-employer-brand\/","title":{"rendered":"Communicating the Employer Brand"},"content":{"rendered":"<div class=\"pqRight\"><a href=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/employer-branding-fortune-top-100.jpg\"><img decoding=\"async\" data-src=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/employer-branding-fortune-top-100-280.jpg\" alt=\"Employer Branding Fortune Top 100 Companies\" title=\"Employer Branding Fortune Top 100 Companies\" width=\"280\" height=\"220\" class=\"alignnone size-full wp-image-3691 lazyload\" data-srcset=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/employer-branding-fortune-top-100-280.jpg 280w, https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/employer-branding-fortune-top-100-280-150x117.jpg 150w\" data-sizes=\"(max-width: 280px) 100vw, 280px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 280px; --smush-placeholder-aspect-ratio: 280\/220;\" \/><\/a><\/div>\n<p>The new <em>Fortune<\/em> list of <a href=\"http:\/\/money.cnn.com\/magazines\/fortune\/bestcompanies\/2009\/index.html\">100 Best Companies to Work For<\/a> is out\u2014and as always, it offers great information and ideas.  So this will be the first of three posts that explore the list, to find out more about what we might call the &#8217;employer brand.&#8217; Basic idea:<\/p>\n<div class=\"indent\">Your company has a customer-facing brand, but it also has an applicant-facing brand, which images the company <em>as an employer<\/em>.  <\/p>\n<p>Job-seekers will judge your company at least as much by its &#8217;employer brand&#8217; as by its &#8216;customer brand.&#8217;  The Careers site harmonizes with the customer brand\u2014but it <em>communicates<\/em> the employer brand.<\/div>\n<p>Today\u2019s post will look for useful lessons from the top three companies on the <em>Fortune<\/em> list.  Part 2 of the series will take up the cautionary tale of two-time winner Google, considering whether (and how) to leverage perks on the Careers website.  Finally, Part 3 will do some speed-dating with 50 or so of these employee-friendly companies, in search of common threads and good ideas.<\/p>\n<p>Now, to end the suspense . . . at win, place and show:  <a href=\"http:\/\/www.netapp.com\/us\/company\/careers\/\">NetApp<\/a>, <a href=\"http:\/\/careers.edwardjones.com\/us\/index.html\">Edward Jones<\/a>, and <a href=\"http:\/\/www.bcg.com\/careers\/default.html\">Boston Consulting<\/a>. When I visited their Career sites, I found that NetApp and Edward Jones are already leveraging their <em>Fortune<\/em> ranking, with badges and links that grab your attention on the Careers home page and also on the corporate home page.  (The <em>Fortune<\/em> print issue is not out yet, but the list is up on their website.)  That signals attention to the site, as well as an appreciation for the importance of employer branding.  <\/p>\n<p>I also found that all three of these sites are attractive, interesting, and easy to navigate.  But most important &#8212; all three have a pronounced focus on <em>individual employees<\/em>.  And instead of talking about the company, or talking about people in general, all three sites employ a consistent, apparent &#8216;you&#8217; focus.  <\/p>\n<p>I\u2019ll pound this home by bolding some relevant bits from their sites, as follows:<\/p>\n<div class=\"pqRight\"><a href=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/employer-branding-netapp.jpg\"><img decoding=\"async\" data-src=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/employer-branding-netapp-280.jpg\" alt=\"Employer Branding NetApp\" title=\"Employer Branding NetApp\" width=\"280\" height=\"194\" class=\"alignnone size-full wp-image-3697 lazyload\" data-srcset=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/employer-branding-netapp-280.jpg 280w, https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/employer-branding-netapp-280-150x103.jpg 150w\" data-sizes=\"(max-width: 280px) 100vw, 280px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 280px; --smush-placeholder-aspect-ratio: 280\/194;\" \/><\/a><\/div>\n<ul>\n<li>NetApp starts big with the first sentence:  &#8216;Leadership, passion and ownership are qualities in <strong>every person<\/strong> at NetApp.&#8217;  Prominent on their Careers page is a list of key points (\u201cGet rewarded for <strong>your<\/strong> great work,\u201d \u201cPush <strong>yourself<\/strong> and <strong>your<\/strong> imagination,\u201d etc.) that immediately puts the visitor <em>inside<\/em> the message. <\/li>\n<li>\n<p>Edward Jones also starts off with a personalized headline (&#8216;Welcome to <strong>Your <\/strong>Career at Edward Jones&#8217;) and follows up in the first sentence with &#8216;we&#8217;re\u00a0known for our <strong>personal approach<\/strong> to business.&#8217;<\/li>\n<li>\nBCG has a similar all-about-you focus, with messaging topics like &#8216;Chart <strong>Your Own<\/strong> Course&#8217;, &#8216;Challenge <strong>Your<\/strong> Mind,&#8217; and &#8216;Is BCG for <strong>Me<\/strong>?&#8217; <\/li>\n<\/ul>\n<p>Obviously these three companies are very different.  They range in size from relatively tiny BCG (1,680 employees) to mid-sized NetApp (5,014) to the fairly large Edward Jones (34,496), and they have different business model and employee populations. But their common emphasis on individual employees seems to endear them to workers\u2014and that emphasis is evident in their Careers messaging.  <\/p>\n<p>For a reality check on this point, I went way down the <em>Fortune<\/em> list to number 72, <a href=\"http:\/\/careers.nordstrom.com\/careers\/index.asp\">Nordstrom<\/a>, and compared their Careers messaging to <a href=\"http:\/\/www.macysjobs.com\/macyshomestore\/index_flash.asp\">Macy\u2019s<\/a>, which is not on the list.  (Picked these two because they are apples-to-apples.)  Sure enough . . . the Nordstrom page starts off with the headline \u201c<strong>Your<\/strong> Bright Future.\u201d  <\/p>\n<p>The Macy\u2019s headline?  \u201cOpportunities for Success.\u201d<\/p>\n<p>Not exactly a scientific survey, I know\u2014but pretty interesting.  Nordstrom\u2019s message goes on with a paragraph containing 44 words, 10% of which are some version of &#8216;you.&#8217;  Over at Macy\u2019s the very first word on the page is &#8216;We.&#8217;  In fairness, there <em>are<\/em> some &#8216;you&#8217; sections on the Macy\u2019s site, but they are buried at lower levels, so the impression you get from a quick visit is not especially personal.  (And it\u2019s worth noting that the word &#8216;we&#8217; does not ever appear on the Nordstrom top page\u2014it\u2019s all about &#8216;you.&#8217;)<\/p>\n<p>Now, it may very well be that Macy\u2019s is just as person-friendly as Nordstrom, or more so!  But you wouldn\u2019t know it from the messaging.  So our takeaway for Part 1 is . . . figure out whether the Careers message is effectively communicating your company\u2019s commitment to individual employees.<\/p>\n<p>And PS:  The online <em>Fortune <\/em>list provides plenty of details about all 100 companies, with enough slicing-and-dicing to make the information <a href=\"http:\/\/money.cnn.com\/magazines\/fortune\/bestcompanies\/2009\/index.html\">worth exploring<\/a>!   <\/p>\n","protected":false},"excerpt":{"rendered":"<p>The new Fortune list of 100 Best Companies to Work For is out\u2014and as always, it offers great information and ideas. So this will be the first of three posts that explore the list, to find out more about what we might call the &#8217;employer brand.&#8217; Basic idea: Your company has a customer-facing brand, but [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[9,25],"tags":[8254,104,8249,1192,329],"class_list":{"0":"post-3687","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-best-practices","7":"category-careers","8":"tag-brand","9":"tag-brand-message","10":"tag-careers","11":"tag-employer-brand","12":"tag-recruitment","13":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Communicating the Employer Brand - Corporate Eye<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.corporate-eye.com\/main\/communicate-employer-brand\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Communicating the Employer Brand - Corporate Eye\" \/>\n<meta property=\"og:description\" content=\"The new Fortune list of 100 Best Companies to Work For is out\u2014and as always, it offers great information and ideas. So this will be the first of three posts that explore the list, to find out more about what we might call the &#8217;employer brand.&#8217; Basic idea: Your company has a customer-facing brand, but [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.corporate-eye.com\/main\/communicate-employer-brand\/\" \/>\n<meta property=\"og:site_name\" content=\"Corporate Eye\" \/>\n<meta property=\"article:published_time\" content=\"2009-01-26T10:00:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/employer-branding-fortune-top-100-280.jpg\" \/>\n<meta name=\"author\" content=\"Cynthia Giles\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@lucynixon\" \/>\n<meta name=\"twitter:site\" content=\"@lucynixon\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Cynthia Giles\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.corporate-eye.com\/main\/communicate-employer-brand\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.corporate-eye.com\/main\/communicate-employer-brand\/\"},\"author\":{\"name\":\"Cynthia Giles\",\"@id\":\"https:\/\/www.corporate-eye.com\/main\/#\/schema\/person\/58241bb9b531d4ce4e6bea1e86f915a1\"},\"headline\":\"Communicating the Employer Brand\",\"datePublished\":\"2009-01-26T10:00:23+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.corporate-eye.com\/main\/communicate-employer-brand\/\"},\"wordCount\":705,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.corporate-eye.com\/main\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.corporate-eye.com\/main\/communicate-employer-brand\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2009\/01\/employer-branding-fortune-top-100-280.jpg\",\"keywords\":[\"Brand\",\"brand message\",\"Careers\",\"employer brand\",\"recruitment\"],\"articleSection\":[\"Best Practices\",\"Careers\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.corporate-eye.com\/main\/communicate-employer-brand\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.corporate-eye.com\/main\/communicate-employer-brand\/\",\"url\":\"https:\/\/www.corporate-eye.com\/main\/communicate-employer-brand\/\",\"name\":\"Communicating the Employer Brand - 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