{"id":36443,"date":"2011-02-02T09:07:23","date_gmt":"2011-02-02T09:07:23","guid":{"rendered":"http:\/\/www.corporate-eye.com\/blog\/?p=36443"},"modified":"2021-01-07T17:55:04","modified_gmt":"2021-01-07T16:55:04","slug":"effective-investor-relations-sites-pt-36","status":"publish","type":"post","link":"https:\/\/www.corporate-eye.com\/main\/effective-investor-relations-sites-pt-36\/","title":{"rendered":"What Makes for Effective Investor Relations Sites?  Part 36: First Impressions Matter"},"content":{"rendered":"<p>There is an old saying that \u201cYou never get a second chance to make a first impression\u201d. As if that weren\u2019t a daunting enough thought, the journalist Malcolm Gladwell, in his book <strong><em>Blink: the power of thinking without thinking<\/em><\/strong> claims that people make many important decisions within the first two seconds of viewing an object. The implication for investor relations web sites is clear: the first view a reader gets of the investor page is crucial in how they will think about the company as an investment.<\/p>\n<p>First, a word of caution: Investor relations sites operate under the constraint of having to use the overall design criteria for the firm\u2019s entire web site, so visual &#8216;look and feel&#8217; are not what I\u2019m referring to here. Rather my concern regarding first impressions relates to the completeness, logic and clarity shown on the initial page.<\/p>\n<div class=\"pqRight\"><a href=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2011\/01\/IHG.jpg\"><img decoding=\"async\" data-src=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2011\/01\/IHG-s1.jpg\" alt=\"\" title=\"IHG\" width=\"300\" height=\"284\" class=\"alignnone size-full wp-image-36622 lazyload\" data-srcset=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2011\/01\/IHG-s1.jpg 300w, https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2011\/01\/IHG-s1-150x142.jpg 150w\" data-sizes=\"(max-width: 300px) 100vw, 300px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/284;\" \/><\/a><\/div>\n<p>There are many ways to go about this, but one I like is the Investor home page of the <a href=\"http:\/\/ihgplc.com\/index.asp?pageid=3\">Intercontinental Hotel Group<\/a>. <\/p>\n<p>As seen here, the first page has a menu on the left hand side that not only lists standard items such as share price, news and financial information, but also has sections on IHG in depth, About the hotel industry and Definitions. Parts of the page are also devoted to the firm\u2019s hotel brands, most popular investor information sections and a brief description of the firm\u2019s strategy. <\/p>\n<p>To me, it makes a great first impression; everything is where you can find it, not a lot of hunting is involved and it seems pretty logically laid out. The icing on the cake is that it goes beyond the mere requirements of regulations in discussing the company, its brands and strategy. <\/p>\n<p>My conclusion is that this is a well thought out investor home page, although I will confess that it took me more than two seconds to come to that conclusion (sorry Malcolm Gladwell).<\/p>\n<p>In this series:<br \/>\nPrevious post: <a href=\"https:\/\/www.corporate-eye.com\/main\/effective-investor-relations-sites-pt-35\/\">Acquisitions and Divestments<\/a><br \/>\nNext post: <a href=\"https:\/\/www.corporate-eye.com\/main\/effective-investor-relations-sites-pt-37\/\">Search<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There is an old saying that \u201cYou never get a second chance to make a first impression\u201d. As if that weren\u2019t a daunting enough thought, the journalist Malcolm Gladwell, in his book Blink: the power of thinking without thinking claims that people make many important decisions within the first two seconds of viewing an object. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":36621,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[9,3],"tags":[],"class_list":{"0":"post-36443","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-best-practices","8":"category-investor","9":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Investor Relations Sites - First Impressions<\/title>\n<meta name=\"description\" content=\"Even for investor relations sites, first impressions count. 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Not just &#039;look and feel&#039;, but also integrity of information architecture and usability\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.corporate-eye.com\/main\/effective-investor-relations-sites-pt-36\/\" \/>\n<meta property=\"og:site_name\" content=\"Corporate Eye\" \/>\n<meta property=\"article:published_time\" content=\"2011-02-02T09:07:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-01-07T16:55:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.corporate-eye.com\/main\/wp-content\/uploads\/2011\/01\/IHG1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"580\" \/>\n\t<meta property=\"og:image:height\" content=\"550\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Lucy Nixon\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@lucynixon\" \/>\n<meta name=\"twitter:site\" content=\"@lucynixon\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lucy Nixon\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.corporate-eye.com\/main\/effective-investor-relations-sites-pt-36\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.corporate-eye.com\/main\/effective-investor-relations-sites-pt-36\/\"},\"author\":{\"name\":\"Lucy Nixon\",\"@id\":\"https:\/\/www.corporate-eye.com\/main\/#\/schema\/person\/d273bf7421dc8f5fec96785876b760e2\"},\"headline\":\"What Makes for Effective Investor Relations Sites? 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