{"id":34731,"date":"2010-09-14T13:43:59","date_gmt":"2010-09-14T12:43:59","guid":{"rendered":"http:\/\/www.corporate-eye.com\/blog\/?p=34731"},"modified":"2021-01-07T17:50:42","modified_gmt":"2021-01-07T16:50:42","slug":"effective-investor-relations-sites-pt-27","status":"publish","type":"post","link":"https:\/\/www.corporate-eye.com\/main\/effective-investor-relations-sites-pt-27\/","title":{"rendered":"What Makes for Effective Investor Relations Sites? Part 27: Can Your Investors Get in Touch with You?"},"content":{"rendered":"

\"Search:
\nHunting for your contact information…   <\/strong><\/span><\/span>In the early days of the internet, anonymity ruled; it was not uncommon for people creating email addresses to create fanciful monikers such as masteroftheuniverse@email.com<\/a> and to conduct themselves in the expectation that nobody would know who they were.<\/p>\n

As the medium has matured, much of this has gone away, and most email addresses you see these days resemble a person\u2019s name. However, companies often seem to create their websites in the belief that they don\u2019t have a physical presence, and that investors don\u2019t need to contact a real live person. In any number of instances I have researched company websites and asked the question, \u201cWhere are they located?\u201d and proceeded to spend the next five minutes in a fruitless search for a physical address. The same goes for trying to find the main investor relations contact.<\/p>\n

Some companies have made this easier and good investor relations practice dictates that it should be fairly simple.<\/p>\n

\"Tullow<\/a><\/div>\n

Take, for example, the web site of Tullow Oil<\/a>. Oil companies are by nature spread out across the globe in the never ending search for petroleum products, and Tullow recognizes that investors will need to know more than just the address of the corporate headquarters. So in their section entitled \u201cOur business\u201d the company not only give the headquarters address, but also provides an overview of the company\u2019s assets. <\/p>\n

Tabs then provide a deeper look at exploration and appraisal sites, production and drilling locations, and reserves and resources. In all, they provide a good overview of the physical footprint of the company.<\/p>\n

<\/div>\n
\"Reckitt<\/a><\/div>\n

On the investor and shareholder contact side of the equation, Reckitt Benckiser<\/a> has done a good job of addressing the numerous constituencies a consumer products company faces. Reached via a pop down list in the Investors tab on the main home page, Reckitt\u2019s Contacts page provides contact names, telephone numbers and an email portal for investors, shareholders, consumer enquiries and the media. <\/p>\n

It\u2019s a well done example of how to easily supply information about the right person to get in touch with in the event a person needs more information from a real live person.<\/p>\n

<\/div>\n

In this series:
\nPrevious post: Additional Information<\/a>
\nNext post: Analysts<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Hunting for your contact information…   In the early days of the internet, anonymity ruled; it was not uncommon for people creating email addresses to create fanciful monikers such as masteroftheuniverse@email.com and to conduct themselves in the expectation that nobody would know who they were. 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