{"id":29965,"date":"2009-09-29T16:18:38","date_gmt":"2009-09-29T15:18:38","guid":{"rendered":"http:\/\/www.corporate-eye.com\/blog\/?p=29965"},"modified":"2009-09-29T16:18:38","modified_gmt":"2009-09-29T15:18:38","slug":"consumers-friending-brands-on-facebook-via-engagement","status":"publish","type":"post","link":"https:\/\/www.corporate-eye.com\/main\/consumers-friending-brands-on-facebook-via-engagement\/","title":{"rendered":"Consumers Friending Brands on Facebook Via Engagement"},"content":{"rendered":"

\"facebook_logo_image\"If you believe Facebook<\/a> chief revenue officer Mike Murphy, then it is possible to convince Facebook users to friend brands on the social networking site.\u00a0 According to an article from AdWeek<\/a>, Murphy claims that, “ads on Facebook have a significantly higher engagement rate than ads elsewhere on the Internet.”<\/p>\n

That’s possible since ads served via Facebook are typically well targeted.\u00a0 But how does that advertising engagement rate translate into friending brands and building relationships with them that lead to sales?\u00a0 A new partnership with Nielsen should make it more apparent.<\/p>\n

Facebook and Nielsen signed a deal that will allow marketers to measure performance through more than the ubiquitous click rate metric.\u00a0 The new metrics Facebook and Nielsen plan to deliver to Facebook advertisers and brands is one that will allow them to identify branding goals and serve ads that match those strategies.\u00a0 For example, one of the first tools offered is called Learned Targeting which serves ads to Facebook users that have been identified through their online behavior and demographics to be more likely to become fans of brands on Facebook.<\/p>\n

Setting up a brand fan page on Facebook is free and only takes a few minutes.\u00a0 The key to success is continually providing great content through that fan page that encourages people not only to become fans of the branded page, but also to interact, visit again and again, and tell others about it.\u00a0 Certainly serving ads to a Facebook audience that shows a propensity to become fans of branded pages on the site is a step in the right direction, but it’s only a small percentage of the battle.\u00a0 Keeping those fans actively engaged over the long term is the bigger problem.<\/p>\n

Interestingly, only three of the top 25 fan pages on Facebook are brand pages (Coke, Starbucks and Skittles).\u00a0 Equally interesting is the fact that 83 of the top 100 brands on Facebook have run Facebook ad campaigns.\u00a0 It appears from these statistics that brands are falling back on the comfort of advertising rather than immersing themselves into the new media format and the opportunities it presents for nontraditional marketing.<\/p>\n

Until brands can truly leverage the social media opportunity, they need to make the leap in thinking from fitting traditional marketing tactics into nontraditional media.\u00a0 I’m not saying there isn’t a place for advertising in social media.\u00a0 There absolutely is.\u00a0 But clearly brands are focusing on tactics they’re familiar with and comfortable with rather than investing in relationship-building and content development tactics that are essential to social media marketing success.\u00a0 Of course, even the best marketers have trouble convincing execs that it’s time to make that shift.\u00a0 Therein lies the problem.<\/p>\n

I’d imagine that the shift will come as leadership turns over to a younger generation that relies completely on the tools of the Web (after all, it’s what they grew up with).\u00a0 However, will there already be a “next best thing” available by then that this new generation will have to shift towards?\u00a0 Probably.\u00a0 It’s a vicious circle, but it certainly keeps life interesting (and frustrating) for branding and marketing professionals.<\/p>\n

What do you think?<\/p>\n

Image: Flickr<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

If you believe Facebook chief revenue officer Mike Murphy, then it is possible to convince Facebook users to friend brands on the social networking site.\u00a0 According to an article from AdWeek, Murphy claims that, “ads on Facebook have a significantly higher engagement rate than ads elsewhere on the Internet.” That’s possible since ads served via […]<\/p>\n","protected":false},"author":4,"featured_media":29974,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[95,10],"tags":[496,235,4951,110,982,4931,646,647,1011,135],"class_list":{"0":"post-29965","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-brand","8":"category-ideas-and-trends","9":"tag-brand-advertising","10":"tag-brand-marketing","11":"tag-brands-on-facebook","12":"tag-corporate-branding","13":"tag-facebook-ads","14":"tag-facebook-fan-pages","15":"tag-online-advertising","16":"tag-online-marketing","17":"tag-social-media-branding","18":"tag-social-media-marketing","19":"entry"},"yoast_head":"\nConsumers 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