Comments on: Walmart or Amazon – Let the Battle Begin

By: Scott

Scott — Mon, 30 Nov 2009 16:50:47 +0000

The only thing I’ve seen Walmart do to encourage more online shopping is their “site to store” option. You can order online and have it shipped for free to a brick and mortar store for pickup (provided you don’t need it quickly). While it’s not delivered to my doorstep, I’m willing to take the 5 minute trip to pick it up.

Amazon’s “free” delivery is not always the quickest and I have gotten frustrated when an in-stock item was delivered via three-legged pack mule. I wouldn’t have minded so much if it hadn’t felt like my paid item was being held hostage because I didn’t cough up money for shipping.

I strongly agree with your comment about the navigability of Walmart’s site. The search function is horrible and I’ve often been unable to find items online that I’ve seen on their shelves. Go figure.

By: Susan Gunelius

Susan Gunelius — Sat, 28 Nov 2009 14:20:10 +0000

Bob, It’s great to see you here on Corporate Eye. Yes, those discounts definitely do help! I definitely think Walmart needs to implement some type of reward or loyalty program to further incent consumers from shifting from Amazon to Walmart.com!

By: Bob Diforio

Bob Diforio — Sat, 28 Nov 2009 04:04:40 +0000

The other positive thing about Amazon is that from time to time they send you $25
discount certificates, based evidenlty on previous purchases, to be used, 1 or more,
to reduce the price of your next purchase.

They add up.