Comments on: Penske Rescues Saturn from GM https://www.corporate-eye.com/main/penske-rescues-saturn-from-gm/ ...compare, compete, excel Wed, 17 Jun 2009 18:16:22 +0000 hourly 1 By: Scott https://www.corporate-eye.com/main/penske-rescues-saturn-from-gm/#comment-5361 Wed, 17 Jun 2009 18:16:22 +0000 http://www.corporate-eye.com/blog/?p=15801#comment-5361 It would be nice if Penske could turn Saturn around and they reintroduce those things that made owners so happy owning the product. I used to love the no-haggle, no-nonsense experience I came to expect from both the sales and the service staff. I never left the dealership feeling cheated or like a walking wallet.

While I was never so gleeful as to attend the annual picnic, I had nothing but great things to say about the product or the staff. It also seemed like a great place to work and that showed in how the customers were treated. All those “intangibles” combined to make this little experiment a force in the auto industry and other companies in different lines of business tried to emulate their success. Good luck Penske! I’d buy another Saturn and if they could get back to the basics.

]]>