Corporate Eye

The Danger of Celebrity Endorsements of Brands

nike lance armstrong ad 2001Paying celebrities to endorse a brand is dangerous territory. This isn’t a new revelation, but brands still shell out massive amounts of money to have the “it” celebrity of the moment appear in ads and say how great the brand is.

The latest celebrity brand endorsement gone wrong story (Lance Armstrong admitting to Oprah Winfrey that he used doping to win all of his Tour de France titles) reminds us once again how risky it is to pay to attach a celebrity name to a brand name.

The list of celebrity endorsements of brands that have gone terribly wrong for the brands is long. Here are a few:

  • Tiger Woods and multiple brands
  • Madonna and Pepsi
  • Kobe Bryant and McDonald’s and Coca-Cola
  • Michael Vick and Nike
  • Michael Phelps and Kellogg’s
  • Kate Moss and Chanel and H&M
  • O.J. Simpson and Hertz

Two years ago, I wrote an article for Corporate Eye that discussed research about celebrity endorsements from Ace Metrix. The data showed that showing celebrities in ads does not drive a lift in sales. In fact, brand ads that featured celebrities showed a negative lift. I wrote:

The report was based on a study of every nationally televised ad during the first 11 months of 2010 and included extensive efforts to present fair and balanced statistical analysis of the results.  The study found that regardless of age or gender, ads without celebrities performed better than ads with celebrities.

Most consumers cited reasons they found celebrity ads to be ineffective as: being confused by what product the celebrity was endorsing and simply not liking the celebrity in the ad.

Ace Metrix concludes from its findings that consumers today are not as easily influenced as they once were.  With quick access to massive amounts of information on the Internet, they want equally quick and instantly relevant messages in ads.  Celebrities affect them far less than relevant messages.

Of course, there are times when a celebrity brand endorsement has a positive effect on the brand’s reputation and sales, but it’s a risky initiative that can go wrong in an instant. The risk is even greater today, because of the immediate and broad reach of the social web. A photo snapped that happens as part of a celebrity’s private life can be tweeted, shared, and seen by millions faster than you can imagine. Today, brands have far less control over the effects celebrity behaviors (even in their personal lives) can have on the brand’s reputation. Guilt by association can be extremely damaging to a brand.

The safest bet is to stay away from celebrity endorsements of your brand, but if celebrity endorsements must be part of your marketing plan, consider shortened contract time periods which can reduce the potential risk.

What do you think is the best answer? Leave a comment and share your thoughts.

Image: Nike Ad

The following two tabs change content below.
Susan Gunelius is the author of 10 marketing, social media, branding, copywriting, and technology books, and she is President & CEO of KeySplash Creative, Inc., a marketing communications company. She also owns Women on Business, an award-wining blog for business women. She is a featured columnist for Entrepreneur.com and Forbes.com, and her marketing-related articles have appeared on websites such as MSNBC.com, BusinessWeek.com, TodayShow.com, and more. She has over 20 years of experience in the marketing field having spent the first decade of her career directing marketing programs for some of the largest companies in the world, including divisions of AT&T and HSBC. Today, her clients include large and small companies around the world and household brands like Citigroup, Cox Communications, Intuit, and more. Susan is frequently interviewed about marketing and branding by television, radio, print, and online media organizations, and she speaks about these topics at events around the world. You can connect with her on Twitter, Facebook, LinkedIn, or Google+.
 
Comments

No comments yet.

Leave a Reply