It is common practice to provide some sort of contact information for the investor relations personnel on the corporate website. This is often simply a ‘bucket’ email address, such as firstname.lastname@example.org.
Providing named email addresses, and possibly photos of the investor relations team helps; Smiths Group go one step further, and indicate which members of the team should be contacted about which subjects. This is very helpful indeed – and stops one member of the IR team having to forward phone calls and messages to the other members.
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