I invited Stuart Hearn, who has worked in HR for over 20 years, to write a post for us about how internal communication can affect external communication.
What’s in Your Tone? How to Communicate Effectively
It’s not just what you say, it’s how you say it.
Getting your point across while simultaneously acknowledging the point of the person you’re talking to isn’t always easy — particularly if the other person is an employee receiving feedback, … Read the rest