When it all goes wrong in the FTSE 100
May 20, 2008
Standard 404 Page
You know how they say you can judge someone by their shoes? It’s often the little things that let us down. FTSE 100 corporate sites tend to be big and complex to match the organisations they serve, but can be seriously underpowered when it all goes wrong.
Being presented with a 404 page is irritating at the best of times, but there are different ways of handling this, and - predictably enough - the FTSE 100 demonstrate the full range of options available.
Read more
If you're new here, and have enjoyed what you've read, you may want to subscribe to my RSS feed. Thanks for visiting!
Are you blanking your customers?
April 25, 2008
Is it difficult for customers to understand what you’re trying to communicate on your website? Are you showing them a blank screen, or hiding key sections of your site from them? It can happen to the best of companies without them realising …
I can think of a couple of reasons why you might decline somebody’s custom: but only people that you no longer wanted to have as customers. You surely wouldn’t refuse to serve those people you do want to retain or exclude them from your corporate communications.
Read more
Search the FTSE 100 - if you can
April 3, 2008
Do you think that having a search facility on your site is a fairly standard best practice these days?
I do.
And yet 17% of the FTSE 100 do not have a search box (or link to a search page) on their home page. Why is this?
Read more
Want to know what the corporate giants do?
March 20, 2008
Are you interested in corporate intranets? What about finding out what the world’s biggest blue-chip companies do behind their firewall? How do they manage information and communication across such big organisations?
IBF are hosting a 24 hour online collaborative event focused on intranet innovation, and are expecting hundreds of the world’s largest organisations to join in, sharing best practices and learning from each other.
Astonishingly, this is a chance to visit some of the world’s most advanced intranets, corporate portals and information workplaces - behind the firewall! This should be an extraordinary event …
Read more
He got paid how much?
March 18, 2008
We recommend that for transparency and openness, information about the remuneration of management and their share options, should be drawn out and specified explicitly on the site, not left buried in the annual report.
Ideally, this would also be linked to information about the remuneration policy, and to information about the directors’ dealings in the company shares.
Read more
Get our updates
 |